1. What results have you delivered, with spend, revenue and dates?
Good answer: specific numbers from live accounts, for example a D2C brand at ₹50L a month in Meta revenue and 5.5x ROAS. Red flag: reach, followers or views with no spend or revenue attached.
2. Who will own the ad accounts and the Pixel?
Good answer: you own the Business Manager, ad accounts, Pixel, GA4 and Amazon or Google accounts; the marketer gets partner access. Red flag: ads run from their own account, so you lose the data if you part ways.
3. How will you set up tracking before spending more?
Good answer: Pixel plus Conversions API, Google enhanced conversions, GA4 and UTMs on every ad, checked against your real orders or CRM. Red flag: 'Ads Manager shows everything.'
4. What ROAS, ACoS or CPL is realistic for us, and why?
Good answer: a target worked out from your margin or your lead-to-sale rate. Red flag: a big promised number before they have seen your margins.
5. How do you decide when to raise or cut budget?
Good answer: a fixed weekly review, budgets raised in steps of about 20% when a campaign holds target, held and diagnosed when it misses. Red flag: doubling budgets overnight.
6. How often will you test new creative, and who makes it?
Good answer: new ads every two weeks with a named owner and a test budget. Red flag: the same three ads running for months.
7. What will the weekly report show?
Good answer: one page with spend, revenue or qualified leads, ROAS or CPL, what changed and what happens next. Red flag: a long deck of impressions and CTR.
8. What do you charge, and what is included?
Good answer: a clear monthly fee with platforms, creative and reporting listed, and ad spend paid separately to the platforms. Red flag: an uncapped percentage of ad spend, which rewards spending more rather than earning more.
9. What happens if we stop working together?
Good answer: a short notice period, and every campaign, creative and report stays with you. Red flag: long lock-ins before results are proven.
10. When are you the wrong choice for us?
Good answer: an honest line about budget size or services they do not cover. Red flag: 'I can do everything.'